DCS Online Statement Frequently Asked Questions
Online Statement is an electronic version of your Diners Club Statement of Account. You can conveniently view your billed and unbilled Statements online anytime.
No, this service is automatically available to all Cardmembers issued with a Diners Club Basic Card in Singapore, and it is free of charge. For confidentiality, Supplementary Cardmembers are excluded from this service.
Visit our website at dcscc.com/login. To log-in, you will just need to key-in:
- The first 4 and last 4 digits of your Diners Club card number;
- Your Date of Birth in YYYYMMDD format; and
- Your registered mobile phone number - to receive a One-Time Password (OTP) for 2-factor authentication (2FA)
Visit our website at dcscc.com, click on the “Contact Us” button and then click on the “Change of Contact Details” button to make your request. It will take one working day to effect the change; otherwise call our Customer Service at: 6571 0128 (Mon-Fri: 8.30am-9pm; Sat/Sun/PH: 9am-6pm) if you need speedier action.
Your Adobe Acrobat Reader software lets you view, print and save your past 3 months Statement of Accounts. You can also view your unbilled current month’s posted transactions.
You can view your Statements dated up to 3 months ago. Please call our Customer Service at 6571 0128 (Mon-Fri: 8.30am-9pm; Sat/Sun/PH: 9am-6pm) if you need your other Statement beyond 3 months.
To request for Statement to be sent to you by postal mail, please click here or call our Customer Service at: 6571 0128 (Mon-Fri: 8.30am-9pm; Sat/Sun/PH: 9am-6pm).
Yes, access to your Online Statement requires keying-in your card number (first 4 and last 4 digits), date of birth (YYYYMMDD) and registered mobile phone number. After which, a One Time Password (OTP) will be sent to your mobile phone for 2-factor authentication (2FA). To protect your data, we secure all information using our industry’s leading encryption technology.
Please call our Customer Service at 6571 0128 (Mon-Fri: 8.30am-9pm; Sat/Sun/PH: 9am-6pm) if you encounter any problem.
Please visit our contact page if you need would like to submit an enquiry.